Team Leader/Supervisor Level 3 Apprenticeship

Details | Knowledge, Skills and behaviours | End Point Assessment


Start Your Career in Team Leadership with a Level 3 Apprenticeship

Are you ready to take your career to the next level? Our Team Leader Supervisor Level 3 Apprenticeship offers a transformative learning experience designed to enhance your leadership skills and propel you towards success.

As an apprentice in this program, you will gain invaluable insights and practical knowledge to thrive as a team leader supervisor. Whether you’re an aspiring leader or already in a supervisory role, this apprenticeship is tailored to elevate your abilities and maximize your potential.

Throughout the apprenticeship, which typically spans a period of 12-18 months, you will immerse yourself in a dynamic learning environment that combines hands-on experience with targeted training sessions. Working alongside experienced professionals, you will have the opportunity to apply your skills and knowledge in real-world situations, honing your abilities in team management, decision-making, and problem-solving.

Our comprehensive curriculum covers a wide range of essential topics, including effective communication strategies, fostering a collaborative work environment, and implementing successful leadership techniques. You will develop a deep understanding of team dynamics, employee motivation, and performance management, enabling you to inspire and guide your team to achieve outstanding results.

The program also emphasizes the development of essential soft skills that are crucial for effective leadership. You will learn to communicate persuasively, resolve conflicts diplomatically, and adapt to changing circumstances with agility and resilience. These skills will not only enhance your leadership capabilities but also equip you to thrive in a fast-paced and ever-evolving business landscape.

At the culmination of the apprenticeship, you will undergo a comprehensive assessment to showcase your proficiency as a team leader supervisor. Upon successful completion, you will be awarded a prestigious Level 3 Diploma in Leadership and Management, a testament to your expertise and commitment to personal and professional growth.

Unlock your leadership potential and pave the way for a successful and fulfilling career. Join our Team Leader Supervisor Level 3 Apprenticeship today and embark on a transformative journey towards becoming a confident, skilled, and effective leader.


Awarding Body

  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Self-Awareness
  • Management of Self
  • Decision making
  • Access to free CPD programmes and additional coaching sessions
  • Online delivery with live teaching and catch-ups if you can’t make a session
  • Dedicated Skills Coach for the duration of your apprenticeship journey
  • Experienced Tutors, Coaches & Support Team
  • Easy onboarding and induction process

Thank you so much for helping me get through it, I honestly wouldn’t have been able to do it without your help and guidance! So, thank you so much for being there so quickly when I needed help!

Dental Nurse Apprentice


  • Duration: 13 Months 
  • Eligibility requirements: To be eligible for the apprenticeship, you must be at least 16 years old and not in full-time education. You will also need to have basic literacy and numeracy skills and be able to pass a Disclosure and Barring Service (DBS) check.
  • Assessment: Throughout the apprenticeship, you will be assessed on your practical skills and knowledge. The final assessment will take the form of a synoptic assessment.
  • Career prospects: You may have the opportunity to progress to further career opportunities, such as management or senior support roles.
  • Support available:
    • Experienced Tutors, Coaches & Support Team,
    • Dedicated Skills Coach for the duration of your apprenticeship journey,
    • Easy onboarding, and induction process,
    • Access to free CPD programmes and additional coaching sessions

Adult Care Worker Level 2 Apprenticeship

Why study with Exalt?

Focused: Precision in Every Endeavor

We are architects of precision. We sculpt programs with meticulous attention, tailoring each facet to meet precise aims and unique requirements. When we commit, we do so resolutely, sparing no effort to ensure your journey is not just remarkable, but remarkable for you.

Collaborative: A Symphony of Success

Alone, we can accomplish much. Together, we can redefine the boundaries of achievement. Collaboration is not just a buzzword; it’s the harmony that resonates within us. We stand shoulder to shoulder with stakeholders, nurturing mutual aspirations and embracing the extra mile as a testament to our unwavering unity.

Adaptable: Crafting Futures, One Need at a Time

In a world of constant change, we are the chameleons of education. Adapting is not just a choice; it’s in our DNA. From programs to platforms, timetables to personal aspirations, we bend and mold ourselves to accommodate the symphony of your needs, ensuring your growth knows no bounds.

Units Covered in the Apprenticeship

A Team Leader/Supervisor must know and understand:

Leading people

Understand different leadership styles and the benefits of coaching to support people and improve performance. Understand organisational cultures, equality, diversity and inclusion.

Managing people

Understand people and team management models, including team dynamics and motivation techniques. Understand HR systems and legal requirements, and performance management techniques including setting goals and objectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour.

Building relationships

Understand approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict. Know how to facilitate cross team working to support delivery of organisational objectives.


Understand different forms of communication and their application. Know how to chair meetings, hold challenging conversations, provide constructive feedback and understand how to raise concerns.

Operational management

Understand how organisational strategy is developed. Know how to implement operational and team plans and manage resources and approaches to managing change within the team. Understand data management, and the use of different technologies in business.

Project management

Understand the project lifecycle and roles. Know how to deliver a project including: managing resources, identifying risks and issues, using relevant project management tools.


Understand organisational governance and compliance, and how to deliver Value for Money. Know how to monitor budgets to ensure efficiencies and that costs do not overrun.

Awareness of self

Know how to be self-aware and understand unconscious bias and inclusivity. Understand learning styles, feedback mechanisms and how to use emotional intelligence

Management of self

Understand time management techniques and tools, and how to prioritise activities and approaches to planning

Decision making

Understand problem solving and decision making techniques, and how to analyse data to support decision making.

A Team Leader/Supervisor must be able to:

Leading people

Able to communicate organisation strategy and team purpose, and adapt style to suit the audience. Support the development of the team and people through coaching, role modelling values and behaviours, and managing change effectively.

Managing people

Able to build a high-performing team by supporting and developing individuals, and motivating them to achieve. Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback.

Building relationships

Building trust with and across the team, using effective negotiation and influencing skills, and managing any conflicts. Able to input to discussions and provide feedback (to team and more widely), and identify and share good practice across teams. Building relationships with customers and managing these effectively.


Able to communicate effectively (verbal, written, digital), chair meetings and present to team and management. Use of active listening and provision of constructive feedback.

Operational management

Able to communicate organisational strategy and deliver against operational plans, translating goals into deliverable actions for the team, and monitoring outcomes. Able to adapt to change, identifying challenges and solutions. Ability to organise, prioritise and allocate work, and effectively use resources. Able to collate and analyse data and create reports.

Project management

Able to organise, manage resources and risk, and monitor progress to deliver against the project plan. Ability to use relevant project management tools, and take corrective action to ensure successful project delivery.


Applying organisational governance and compliance requirements to ensure effective budget controls.


Able to reflect on own performance, seek feedback, understand why things happen, and make timely changes by applying learning from feedback received.

Management of self

Able to create an effective personal development plan, and use time management techniques to manage workload and pressure.

Decision making

Use of effective problem-solving techniques to make decisions relating to delivery using information from the team and others, and able to escalate issues when required.

Drive to achieve in all aspects of work. Demonstrates resilience and accountability.

Determination when managing difficult situations.

Open, approachable, authentic, and able to build trust with others. Seeks views of others.

Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responds well to feedback and need for change.

Sets an example, and is fair, consistent and impartial. Open and honest. Operates within organisational values

End Point Assessment (EPA)

Situational Judgement Test 

Answered through a multiple-choice exercise (but not necessarily
undertaken as an online or computer-based test).

Professional Discussion

To achieve final certification, the apprentices must have completed and achieved these end-point assessments

Are You Interested in the Team Leader/Supervisor Apprenticeship?

Please call us on 01202 612365 or use the form below to discuss your options.