Dental Practice Manager Level 4 Apprenticeship
Overview
Become a Dental Practice Manager and Launch Your Career in Healthcare Leadership
Gain the skills and experience you need to become a successful dental practice manager, with the support of our experienced mentors.
Are you passionate about dentistry? Do you want to make a difference in the lives of patients and staff? If so, a dental practice manager apprenticeship with Exalt-Training is the perfect way to launch your career in healthcare leadership.
Our apprenticeships are designed to give you the hands-on experience you need to thrive in the dental field. You’ll work alongside experienced dentists, hygienists, and practice managers who will help you develop your skills and knowledge. You’ll also have access to our extensive resources, including online courses, workshops, and networking events.
Whether you’re just starting out in your career or you’re looking to change careers, Exalt-Training’s dental practice manager apprenticeships can help you reach your goals
Awarding Body
- Understanding the role and responsibilities of a manager
- Communicating the organisations vision and strategy
- Clarifying & supporting company policies
- Setting clear goals and expectations
- Supporting individual personal and professional development
- Providing mentoring & coaching for individual team members
- Being able to seek feedback on workplace performance
- Leading by example
- Strategic thinking at a local/practice level
- Setting SMART objectives
- Planning and delegating work
- Allocating resources efficiently to meet deliverables and deadlines
- Monitoring, evaluating and improving individual and team processes
- Developing advanced IT Skills to meet requirements in role (SOE/R4)
- Negotiating
- Presenting internal & external marketing plans and campaigns
- Presenting and interpreting data for Senior Management
- Briefing the work team
- Communicating change
- Access to free CPD programmes and additional coaching sessions
- Online delivery with live teaching and catch-ups if you can’t make a session
- Dedicated Skills Coach for the duration of your apprenticeship journey
- Experienced Tutors, Coaches & Support Team
- Easy onboarding and induction process
Thank you so much for helping me get through it, I honestly wouldn’t have been able to do it without your help and guidance! So, thank you so much for being there so quickly when I needed help!
Dental Nurse Apprentice
Details
- Duration: 18 Months
- Eligibility requirements: To be eligible for the apprenticeship, you must be at least 16 years old and not in full-time education. You will also need to have basic literacy and numeracy skills and be able to pass a Disclosure and Barring Service (DBS) check.
- Assessment: Throughout the apprenticeship, you will be assessed on your practical skills and knowledge. The final assessment will take the form of a synoptic assessment, where you will be required to demonstrate that you can carry out the duties of an adult care worker in a simulated work environment.
- Career prospects: You may have the opportunity to progress to further career opportunities, such as Dental practice manager,
Dental business owner, or a Dental consultant. - Support available:
- Experienced Tutors, Coaches & Support Team,
- Dedicated Skills Coach for the duration of your apprenticeship journey,
- Easy onboarding, and induction process,
- Access to free CPD programmes and additional coaching sessions
Why study with Exalt?
Focused
We customise and sculpt programs to precisely align with specific objectives or requirements. We operate with efficiency and professionalism, avoiding unnecessary delays or distractions.
Collaborative
Adaptable
Units Covered in the Apprenticeship
A Dental Practice Manager must know and understand:
Policies, procedures and processes for:
- recruitment, selection, contracts
- personal/professional development planning (induction and training)
- performance management (supervision and appraisal)
- equality, diversity, grievance, discipline, whistleblowing
- rota management and absence management
Clinical frameworks, guidelines and processes for:
- establishing high quality patient care/customer service standards
- managing the patient journey
- managing patient records and databases (updates, recalls, governance)
- understanding and knowledge of all roles within dental team
- broad understanding of dental diseases
- understanding and executing of clinical audits
- understanding of dental terminology
The market within which the practice operates regarding:
- size, share, competitor profile
- effective strategies for attracting and retaining patients
- how to represent the practice in the local community
Legal and ethical requirements set out by external regulators with particular reference to:
- General Health and Safety (e.g. facilities, fire)
- Healthcare Safety (e.g., Infection Control, Waste, Radiation, Medical Emergencies)
- Information Governance (e.g., confidentiality, information security, data protection, access to records)
A Registered Manager’s responsibilities to:
- Establish internal standards (policies & procedures) for high quality care
- Train the team to meet internal and external standards
- Implement monitoring systems for continuous improvement e.g. complaints handling, learning from feedback, incidents, complaints
How to collect, use, interpret and report relevant financial data to: – establish budgetary & production targets
- manage claims and monitor compliance with claim requirements
- meet the expectations of organisational stakeholders
Requirements for:
- service delivery and remuneration under the National Health Service
- service delivery and remuneration for private delivery of dental care
- local / national changes in dental service delivery
A Dental Practice Manager must be able to
Lead (in non-clinical matters) and motivate the practice team effectively by:
- Understanding the role and responsibilities of a manager
- Communicating the organisation’s vision and strategy
Clarifying & supporting company policies
Setting clear goals and expectations
Supporting individual personal and professional development
Providing mentoring & coaching for individual team members
Being able to seek feedback on workplace performance
Leading by example
- Strategic thinking at a local/practice level
Organise efficient operational practice systems by:
- setting SMART objectives
- planning and delegating work
- allocating resources efficiently to meet deliverables and deadlines
- monitoring, evaluating, and improving individual and team processes
- developing advanced IT Skills to meet requirements in role (SOE/R4)
Communicate effectively with internal/ external stakeholders (senior management, patients, team, dental reps, colleagues, third parties) when:
- negotiating
- presenting internal & external marketing plans and campaigns
- presenting and interpreting data for Senior Management
- briefing the work team
- communicating change
A Dental Practice Manager must demonstrate
Integrity and moral leadership
Commitment to the General Dental Council Standards for the Dental Team
An approach which is fair, equitable and credible
Reliability with high standards
A commitment to excellent customer service Effective time management and self-management Willingness to help others as required, e.g. on reception
- ability to be business focused and patient/customer centric.
- capability for managing budget, practice development and growth
- ability to improve data from local knowledge e.g. using practice profiles
- A caring approach toward patients and colleagues
- A commitment to striving for the best at all times
- ownership and accountability for practice and leads team.
- informed decision-making to ensure safety and best practice at all times
- Impact and influence when working with others
- an awareness of how to get the best from each individual
End Point Assessment (EPA)
Situational Judgement Test
Answered through a multiple-choice exercise (but not necessarily
undertaken as an online or computer-based test).
Professional Discussion
To achieve final certification, the apprentices must have completed and achieved these end-point assessments
in addition to the 15 standards as set out in the Care Certificate and the Diploma.
Are You Interested in the Dental Practice Manager Apprenticeship?
Please call us on 01202 612365 or use the form below to discuss your options.