Children, Young people, and families Manager (Residential) Level 5 Apprenticeship

Details | Knowledge, Skills and behaviours | End Point Assessment


Are you a business owner looking to cultivate a highly skilled team of residential care professionals for the future? Or perhaps you are a current employee eager to advance your skill set? If so, Exalt-Training’s Children, Young People, and Families Manager (Residential) Level 5 Apprenticeship offers the perfect solution.

Our apprenticeship program is specifically designed to equip participants with the necessary skills and knowledge to provide exceptional residential care to children and young people. Covering critical aspects such as child development, safeguarding, and therapeutic interventions, this apprenticeship ensures that each participant gains valuable hands-on experience in a residential setting, working directly with children and young individuals.

At Exalt-Training, we believe in a comprehensive learning approach that combines traditional teaching methods with on-the-job training. This allows apprentices to learn from experienced professionals while honing their skills in real-world scenarios.

Beyond specialized training, our apprenticeship places significant emphasis on developing essential soft skills that are vital for thriving in the workplace. Effective communication, teamwork, and problem-solving are some of the key areas we focus on to nurture well-rounded professionals.

Throughout the entire apprenticeship journey, we provide a range of support services to ensure each participant’s success. This includes personalized one-on-one coaching, group mentoring sessions, and adaptable learning options to suit individual needs.

If you are seeking a way to cultivate the next generation of proficient residential care professionals or elevate the expertise of your current staff, Exalt-Training’s Children, Young People, and Families Manager (Residential) Level 5 Apprenticeship is the perfect fit for your goals. Embark on this journey with us and witness the positive transformation in your workforce and the quality of care provided to those in need.

Awarding Body

  • Provide direction and ensure working as a cohesive team
  • Implement a working environment which supports dignity and human rights
  • Help work through challenges and ensure safety
  • Focus on and achieve improved outcomes for children and young people
  • Manage and make best use of resources available
  • Build relationships with others that ensure effective communication and partnership work
  • Ensure there is a culture of continuing professional development
  • Create an environment that promotes partnerships for improving outcomes together
  • Lead and support practice development in the care and support of children young people and their families and carers, within contemporary society
  • Access to free CPD programmes and additional coaching sessions
  • Online delivery with live teaching and catch-ups if you can’t make a session
  • Dedicated Skills Coach for the duration of your apprenticeship journey
  • Experienced Tutors, Coaches & Support Team
  • Easy onboarding and induction process

Thank you so much for helping me get through it, I honestly wouldn’t have been able to do it without your help and guidance! So, thank you so much for being there so quickly when I needed help!

Dental Nurse Apprentice


  • Duration: 18 Months 
  • Eligibility requirements: To be eligible for the apprenticeship, the apprentice must be at least 16 years old and not in full-time education. They will also need to have basic literacy and numeracy skills and be able to pass a Disclosure and Barring Service (DBS) check.
  • Assessment: Throughout the apprenticeship, the apprentice will be assessed on their practical skills and knowledge. The final assessment will take the form of a synoptic assessment.
  • Support available:
    • Experienced Tutors, Coaches & Support Team,
    • Dedicated Skills Coach for the duration of your apprenticeship journey,
    • Easy onboarding, and induction process,
    • Access to free CPD programmes and additional coaching sessions

Adult Care Worker Level 2 Apprenticeship

Why Partner with Exalt?

Focused: Precision in Every Endeavor

We are architects of precision. We sculpt programs with meticulous attention, tailoring each facet to meet precise aims and unique requirements. When we commit, we do so resolutely, sparing no effort to ensure your journey is not just remarkable, but remarkable for you.

Collaborative: A Symphony of Success

Alone, we can accomplish much. Together, we can redefine the boundaries of achievement. Collaboration is not just a buzzword; it’s the harmony that resonates within us. We stand shoulder to shoulder with stakeholders, nurturing mutual aspirations and embracing the extra mile as a testament to our unwavering unity.

Adaptable: Crafting Futures, One Need at a Time

In a world of constant change, we are the chameleons of education. Adapting is not just a choice; it’s in our DNA. From programs to platforms, timetables to personal aspirations, we bend and mold ourselves to accommodate the symphony of your needs, ensuring your growth knows no bounds.

Units Covered in the Apprenticeship

  • Current research and development in the health and social care sector
  • Theories underpinning the learning, development and motivation of individuals and teams
  • The role of the team and the internal and external environment in which it operates
  • Values and ethics and the principles and practices of diversity, equality, rights, and inclusion
  • Approaches to dignity and respect
  • The principles and practice of supervision with their staff
  • The theories and up-to-date research and best practice that underpin practice decision making
  • The working practices surrounding legislation, national and local solutions for safeguarding and risk management of children, young people, and families
  • A healthy, safe, and stimulating environment that fulfils health & safety legislation and requirements
  • The safeguarding requirements contained within mandatory local safeguarding training or nationally accredited equivalent
  • The principles and practice of statutory frameworks, standards, guidance, and Codes of Practice
  • The quality assurance of health and social care in line with OFSTED, CQC and other regulatory bodies
  • Approaches to developing and implementing improvement, including use of data
  • The theories of intervention that meet the needs of children, young people, and adults within the family
  • The practices and principles of resource management
  • How to create engagement and innovation in the development of practice
  • The commissioning cycle and its application
  • Inter-agency and multi-agency work and its role in ensuring positive outcomes
  • Techniques to influence, persuade and negotiate with others
  • Principles of: reflective practice; how people learn; effective continuing professional development
  • Academic research, evidence-based data, policy developments, practice developments
  • The principles of long-term care and support for children and young people

  • The legislation, the theoretical approaches, and the compliance requirements for running a residential care home for the care and support of children and young people

  • The theory and best practice in the use of restraint

  • Maintains and develops a leadership style that sets the ethos, aims and approach to the work
  • Manages the application of professional judgement, standards, and codes of practice
  • Creates a strong sense of team purpose
  • Models an ethos that actively promotes equality, resilience, dignity and respects diversity and inclusion
  • Actively seeks the views of others
  • Develops and delivers excellent quality supervision practice and decision making
  • Demonstrates evidence-based practice and models the effective use of up-to-date research and theories
  • Identifies and manages risk
  • Monitors, evaluates, and improves the working environment to ensure it is safe
  • Sets clear, measurable objectives
  • Uses data to evaluate the effectiveness of outcomes
  • Develops, facilitates, and leads changes in working practices that deliver improved outcomes
  • Actively encourages the participation of children, young people, and families in service improvement
  • Manages the quality assurance of the service provided and proposes improvements
  • Manages and deploys total resource (e.g. people, finance, IT property) to maximise outcomes
  • Mobilises collective action across service boundaries and within the community to manage resources
  • Commissions and contract manage external providers
  • Collaborates with partner agencies and resolves complex issues to achieve best outcomes
  • Builds an ethos of learning and continuous improvement across partner organisations
  • Evaluates practice of team members
  • Assesses learning styles of self and team members and identifies development opportunities
  • Listens to, challenges, and supports practitioners
  • Engages in reflective practice and develops a learning culture across the team
  • Ensures each child receives the care and that the continuity of care for each child is in place

  • Models the behaviour expected from staff and communicates a clear message about the responsibilities required in the care and support of children

  • Manages and monitors safe systems of physical restraint

The values and behaviours expected of a Children, Young People and Family Manager 

  • Care: Respecting and valuing practitioners, encouraging, and enabling them to deliver excellent practice
  • Compassion: Consideration and concern, combined with robust challenge and support 
  • Courage: Having honest conversations and encouraging practitioners to offer their own solutions to improving practice
  • Communication: Building relationships with practitioners, peers, and partner organisations 
  • Competence: Knowing the business, knowing what good practice looks like in others and having a relentless focus on delivering improved outcomes
  • Commitment: Demonstrating a strong moral purpose, modelling the ethos, building the skills of others, retaining, and maintaining and own practice skills through effective CPD

End Point Assessment (EPA)

Situational Judgement Test 

Answered through a multiple-choice exercise (but not necessarily
undertaken as an online or computer-based test).

Professional Discussion

To achieve final certification, the apprentices must have completed and achieved these end-point assessments

Are You Interested in the Children, Young People and Families Manager (Residential) Apprenticeship?

Please call us on 01202 612365 or use the form below to discuss your options.