Dental Practice Manager Level 4 Apprenticeship
Overview
Are you a dental practice owner looking to develop your next generation of dental leaders? Or are you a dentist looking to upskill your current staff? If so, then Exalt-Training’s Dental Practice Manager Level 4 Apprenticeship is the perfect solution for you.
This apprenticeship is designed to give you the skills and knowledge you need to manage a successful dental practice. You will learn everything from patient care and marketing to financial management and HR.
Our apprenticeships combine traditional learning with on-the-job training. This gives you the opportunity to learn from experienced professionals and develop your skills in a real-world setting.
In addition to the skills training, our apprenticeships also provide you with the soft skills you need to succeed in the workplace. These include communication, teamwork, and problem-solving skills.
We also offer a variety of support services to help you throughout the apprenticeship. This includes one-on-one coaching, group mentoring, and access to our online learning platform.
If you are looking for a way to develop your next generation of dental leaders or upskill your current staff, then Exalt-Training’s Dental Practice Manager Level 4 Apprenticeship is the perfect solution for you.
Awarding Body
- Understanding the role and responsibilities of a manager
- Communicating the organisations vision and strategy
- Clarifying & supporting company policies
- Setting clear goals and expectations
- Supporting individual personal and professional development
- Providing mentoring & coaching for individual team members
- Being able to seek feedback on workplace performance
- Leading by example
- Strategic thinking at a local/practice level
- Setting SMART objectives
- Planning and delegating work
- Allocating resources efficiently to meet deliverables and deadlines
- Monitoring, evaluating and improving individual and team processes
- Developing advanced IT Skills to meet requirements in role (SOE/R4)
- Negotiating
- Presenting internal & external marketing plans and campaigns
- Presenting and interpreting data for Senior Management
- Briefing the work team
- Communicating change
- Access to free CPD programmes and additional coaching sessions
- Online delivery with live teaching and catch-ups if you can’t make a session
- Dedicated Skills Coach for the duration of your apprenticeship journey
- Experienced Tutors, Coaches & Support Team
- Easy onboarding and induction process
Thank you so much for helping me get through it, I honestly wouldn’t have been able to do it without your help and guidance! So, thank you so much for being there so quickly when I needed help!
Dental Nurse Apprentice
Details
- Duration: 18 Months
- Eligibility requirements: To be eligible for the apprenticeship, the apprentice must be at least 16 years old and not in full-time education. They will also need to have basic literacy and numeracy skills and be able to pass a Disclosure and Barring Service (DBS) check.
- Assessment: Throughout the apprenticeship, the apprentice will be assessed on their practical skills and knowledge. The final assessment will take the form of a synoptic assessment.
- Support available:
- Experienced Tutors, Coaches & Support Team,
- Dedicated Skills Coach for the duration of your apprenticeship journey,
- Easy onboarding, and induction process,
- Access to free CPD programmes and additional coaching sessions
Adult Care Worker Level 2 Apprenticeship
Why Partner with Exalt?
Focused: Precision in Every Endeavor
We are architects of precision. We sculpt programs with meticulous attention, tailoring each facet to meet precise aims and unique requirements. When we commit, we do so resolutely, sparing no effort to ensure your journey is not just remarkable, but remarkable for you.
Collaborative: A Symphony of Success
Alone, we can accomplish much. Together, we can redefine the boundaries of achievement. Collaboration is not just a buzzword; it’s the harmony that resonates within us. We stand shoulder to shoulder with stakeholders, nurturing mutual aspirations and embracing the extra mile as a testament to our unwavering unity.
Adaptable: Crafting Futures, One Need at a Time
In a world of constant change, we are the chameleons of education. Adapting is not just a choice; it’s in our DNA. From programs to platforms, timetables to personal aspirations, we bend and mold ourselves to accommodate the symphony of your needs, ensuring your growth knows no bounds.
Units Covered in the Apprenticeship
A Dental Practice Manager must know and understand:
Policies, procedures and processes for:
- recruitment, selection, contracts
- personal/professional development planning (induction and training)
- performance management (supervision and appraisal)
- equality, diversity, grievance, discipline, whistleblowing
- rota management and absence management
Clinical frameworks, guidelines and processes for:
- establishing high quality patient care/customer service standards
- managing the patient journey
- managing patient records and databases (updates, recalls, governance)
- understanding and knowledge of all roles within dental team
- broad understanding of dental diseases
- understanding and executing of clinical audits
- understanding of dental terminology
The market within which the practice operates regarding:
- size, share, competitor profile
- effective strategies for attracting and retaining patients
- how to represent the practice in the local community
Legal and ethical requirements set out by external regulators with particular reference to:
- General Health and Safety (e.g. facilities, fire)
- Healthcare Safety (e.g., Infection Control, Waste, Radiation, Medical Emergencies)
- Information Governance (e.g., confidentiality, information security, data protection, access to records)
A Registered Manager’s responsibilities to:
- Establish internal standards (policies & procedures) for high quality care
- Train the team to meet internal and external standards
- Implement monitoring systems for continuous improvement e.g. complaints handling, learning from feedback, incidents, complaints
How to collect, use, interpret and report relevant financial data to: – establish budgetary & production targets
- manage claims and monitor compliance with claim requirements
- meet the expectations of organisational stakeholders
Requirements for:
- service delivery and remuneration under the National Health Service
- service delivery and remuneration for private delivery of dental care
- local / national changes in dental service delivery
A Dental Practice Manager must be able to
Lead (in non-clinical matters) and motivate the practice team effectively by:
- Understanding the role and responsibilities of a manager
- Communicating the organisation’s vision and strategy
Clarifying & supporting company policies
Setting clear goals and expectations
Supporting individual personal and professional development
Providing mentoring & coaching for individual team members
Being able to seek feedback on workplace performance
Leading by example
- Strategic thinking at a local/practice level
Organise efficient operational practice systems by:
- setting SMART objectives
- planning and delegating work
- allocating resources efficiently to meet deliverables and deadlines
- monitoring, evaluating, and improving individual and team processes
- developing advanced IT Skills to meet requirements in role (SOE/R4)
Communicate effectively with internal/ external stakeholders (senior management, patients, team, dental reps, colleagues, third parties) when:
- negotiating
- presenting internal & external marketing plans and campaigns
- presenting and interpreting data for Senior Management
- briefing the work team
- communicating change
A Dental Practice Manager must demonstrate
Integrity and moral leadership
Commitment to the General Dental Council Standards for the Dental Team
An approach which is fair, equitable and credible
Reliability with high standards
A commitment to excellent customer service Effective time management and self-management Willingness to help others as required, e.g. on reception
- ability to be business focused and patient/customer centric.
- capability for managing budget, practice development and growth
- ability to improve data from local knowledge e.g. using practice profiles
- A caring approach toward patients and colleagues
- A commitment to striving for the best at all times
- ownership and accountability for practice and leads team.
- informed decision-making to ensure safety and best practice at all times
- Impact and influence when working with others
- an awareness of how to get the best from each individual
End Point Assessment (EPA)
Situational Judgement Test
Answered through a multiple-choice exercise (but not necessarily
undertaken as an online or computer-based test).
Professional Discussion
To achieve final certification, the apprentices must have completed and achieved these end-point assessments
Are You Interested in the Dental Practice Manager Apprenticeship?
Please call us on 01202 612365 or use the form below to discuss your options.