Programme Includes

  • Operational Management
  • Project Management
  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Self Awareness
  • Decision Making

  • Operations / Departmental Manager


    Level 5 Apprenticeship

    An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to a more senior individual within the practice/clinic.

    Key responsibilities include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

    Job Roles:

    Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.
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